Shipping policy

Shipping Policy

Welcome to  Rhodene Creations. We are committed to providing fast, reliable, and professional shipping for all of our handmade bath, body, and beauty products.

Processing Time

All products are handmade and carefully prepared to ensure the highest quality.

  • Orders are typically processed within 2–5 business days
  • During sales, holidays, or high-volume periods, processing times may be slightly extended
  • Business days do not include weekends or holidays

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information.

Shipping Rates & Delivery Times

Shipping rates are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

  • Standard Shipping (U.S.): 3–7 business days
  • Priority Shipping (U.S.): 2–4 business days
  • International Shipping: 7–21 business days depending on destination and customs processing

Please note that delivery times are estimates and are not guaranteed.

Domestic Shipping

We currently ship throughout the United States, including Alaska, Hawaii, and U.S. territories.

International Shipping

We proudly offer international shipping to select countries.

Customers are responsible for:

  • Customs fees
  • Import duties
  • Taxes charged by their country

Rhodene Creations is not responsible for delays caused by customs processing.

Tracking Information

Tracking details will be sent via email once your order has shipped. Please allow up to 24–48 hours for tracking updates to appear.

Incorrect Shipping Address

Please ensure your shipping address is correct before placing your order.

Rhodene Creations is not responsible for:

  • Packages delivered to incorrect addresses entered by the customer
  • Delays caused by incomplete or inaccurate shipping information

If you notice an error in your address, contact us immediately at [your customer service email] before your order ships.

Lost, Delayed, or Stolen Packages

Once a package has been handed over to the shipping carrier, Rhodene Creations is not responsible for lost, delayed, or stolen packages.

If your package is marked as delivered but cannot be found:

  1. Check with neighbors or your local postal carrier
  2. Contact the shipping carrier directly
  3. Reach out to us for assistance with filing a claim if applicable

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery with:

  • Your order number
  • Photos of the damaged item(s) and packaging

We will work with you to resolve the issue as quickly as possible.

Order Delays

Unexpected delays may occur due to:

  • Weather conditions
  • Carrier issues
  • Holidays
  • High order volume

We appreciate your patience and understanding.

Contact Us

If you have any questions about your order or our shipping policy, please contact us:

Rhodene Creations
Official Website
Email: Rhodenecreationsllc@gmail.com

Thank you for supporting Rhodene Creations — glow naturally with us!